Privacy Policy

How WeRead collects, uses, and protects your information.

Last updated: December 2024

A. Overview

WeRead is a parent-focused reading support tool that uses artificial intelligence to generate age-appropriate questions for children's books. Our service helps parents and guardians create more meaningful reading experiences with their children through thoughtful, engaging questions.

WeRead is designed for use by adults, specifically parents and guardians. Our service is not intended for, nor do we knowingly collect information from, children under the age of 13.

We are committed to transparency in how we collect, use, and protect your personal information. This Privacy Policy explains our practices and your rights regarding your data.

B. Information We Collect

1. Information You Provide Directly

When you use WeRead, you may provide us with the following information:

  • Email address (for account creation and communications)
  • Parent or guardian name (optional, for personalization)
  • Child's age range (used solely to determine appropriate question difficulty levels)
  • Support inquiries and messages you send to us
  • Feedback and survey responses

2. Automatically Collected Information

When you access our website or application, we automatically collect certain technical information:

  • Device type and operating system
  • Browser type and version
  • IP address and general location (country/region level only)
  • Usage analytics, including page views, feature interactions, and onboarding progress
  • Time spent using various features and reading flows
  • Crash reports and error logs

3. Book & Usage Data

To provide our core service, we collect and process:

  • Scanned book metadata (titles, authors, ISBN/barcode numbers)
  • AI-generated question sets created for specific books
  • Reading session activity logs
  • Book preferences and reading history

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. For detailed information about our use of cookies, please see our Cookies & Tracking Policy.

C. How We Use Your Information

We use the information we collect for the following purposes:

  • To personalize AI-generated reading questions based on your child's age range
  • To provide, maintain, and improve our product features and user experience
  • To send you service-related emails, product updates, and newsletters (you may opt out at any time)
  • To analyze site and application performance and usage patterns
  • To respond to your support requests and customer service inquiries
  • To prevent abuse, fraud, technical issues, or misuse of our service
  • To comply with legal obligations and enforce our Terms of Service
  • To conduct research and development to enhance our AI models and question quality

D. Legal Basis for Processing (For EU Visitors)

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

  • Consent: Where you have provided explicit consent for specific processing activities
  • Contractual Necessity: Where processing is necessary to provide our service to you
  • Legitimate Interest: Where we have a legitimate business interest, such as improving our service, preventing fraud, or analyzing usage patterns, balanced against your privacy rights
  • Legal Obligation: Where we must process data to comply with applicable laws

E. Data Sharing & Third Parties

We do not sell your personal data. We may share your information with the following categories of third-party service providers who help us operate our business:

  • Email Service Providers: Such as ConvertKit or similar platforms, to send you service updates and newsletters
  • Analytics Tools: Such as Plausible Analytics or Google Analytics 4, to understand how users interact with our service
  • Hosting and Infrastructure Providers: Such as Vercel and Supabase, to host our application and store data securely
  • AI Model Providers: Such as OpenAI, to generate reading questions (we send only book metadata and age ranges, not personal identifying information)
  • Payment Processors: If applicable, to process subscription payments securely

All third-party service providers are contractually required to protect your data and use it only for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

F. Children's Privacy

WeRead is intended exclusively for use by adults aged 18 and older. Our service is designed for parents and guardians, not for children.

We do not knowingly collect, maintain, or use personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our systems.

If you believe that a child under 13 has provided us with personal information, please contact us immediately at support@weread.app so we can take appropriate action.

G. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy.

Specifically:

  • Account Data: Retained until you request account deletion
  • Book and Question Data: Retained to improve our service and provide personalized recommendations; deleted upon account deletion
  • Analytics Data: Typically aggregated and anonymized within 30-90 days
  • Support Communications: Retained for up to 3 years for quality assurance and legal compliance

You may request deletion of your personal data at any time by emailing support@weread.app. Upon receiving your request, we will delete your data within 30 days, except where retention is required by law.

H. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Correct: Request correction of inaccurate or incomplete personal data
  • Right to Delete: Request deletion of your personal data (subject to legal obligations)
  • Right to Withdraw Consent: Withdraw consent for processing where consent was the legal basis
  • Right to Object: Object to processing based on legitimate interests
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Restrict Processing: Request restriction of processing under certain circumstances

To exercise any of these rights, please contact us at support@weread.app. We will respond to your request within 30 days.

I. Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

  • Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
  • Access Controls: Restricted internal access to personal data, limited only to employees and contractors who require access to perform their duties
  • Regular Security Reviews: Periodic security audits and vulnerability assessments
  • Secure Data Storage: Personal data is stored on secure servers with industry-standard security measures
  • Incident Response: Procedures in place to detect, respond to, and report security incidents

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

J. International Transfers

WeRead operates from Japan. Your personal information may be transferred to, stored, and processed in countries other than your country of residence, including Japan, the United States, and other countries where our service providers operate.

These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your personal data internationally, we implement appropriate safeguards, including:

  • Standard contractual clauses approved by relevant authorities
  • Ensuring service providers adhere to internationally recognized data protection frameworks
  • Implementing technical and organizational measures to protect your data

K. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we may provide additional notice, such as sending an email notification or displaying a prominent notice on our website.

Your continued use of WeRead after changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

L. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

WeRead Support

Email: support@weread.app